Support
Need help, spotted a strange decode, or want to suggest a feature? Email support@stampdecoder.app or use the feedback page.
Quick help
- Camera won’t scan: improve lighting, wipe lens, hold steady, try slightly further away.
- Nothing happens: check camera permission in Settings.
- Decode looks incomplete: some fields vary by issue or may be “not yet known”.
FAQ
Is this an official Royal Mail app?
No. Modern GB Stamp Decoder is an independent collector tool and is not affiliated with Royal Mail.
Do you track users?
No. The app uses no analytics and no tracking.
What should I send if something looks wrong?
Send the barcode string (if you can copy it), plus your device model and iOS/Android version.